Faq
The Most Frequently Asked Questions
You Want to Know
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HomeFAQ
About Products & Selection
1
What power fittings do you mainly supply?

We supply a full range of overhead line power fittings, including suspension clamps, tension clamps, connecting fittings, splicing fittings, armor rods, guy clamps, pole line hardware, and custom non-standard fittings for 10kV–1000kV transmission lines.

2
Can you accept OEM & ODM customization?

Yes. We support OEM/ODM with custom drawings, samples, logos, and packaging. We sign confidentiality agreements to protect your design and brand.

3
What materials and surface treatments do you use?

Main materials: carbon steel, malleable iron, aluminum alloy, copper alloy.Surface treatment: hot-dip galvanized (standard), electro-galvanized, dacromet, etc. Hot-dip galvanizing is recommended for outdoor and coastal projects.

4
How to choose the right fitting for my conductor?

Please provide conductor type /section area, voltage level, rated load, and installation environment. Our technical team will recommend the correct model for free.

5
What standards do your products comply with?

Our power fittings comply with GB, DL, IEC, ANSI, and BS standards. Most products are available with test reports and certification.

Quality & Certification
1
How do you control product quality?

 We conduct full-process inspection: raw material testing → production inspection → dimension checking → tensile test → zinc coating thickness test → factory inspection. Each batch is delivered with a quality certificate.

2
Do you provide samples and test reports?

Yes. Free samples are available (shipping cost borne by the buyer). Tensile reports, material certificates, and third-party test reports can be provided upon request.

3
What is your warranty period?

We provide 12–24 months warranty against manufacturing defects. Improper installation, overload, and artificial damage are not covered.

Order & MOQ
1
What is your MOQ?

Low MOQ for standard items (10–50 pcs). Small trial orders and sample orders are welcome.

2
What payment terms do you accept?

T/T, L/C at sight, Western Union, PayPal.Normally: 30% deposit, balance before shipment.

3
How long is the production lead time?

Standard items: 7–15 days.In stock: 24–48 hours delivery.Customized products: 15–30 days.

Packaging & Shipping
1
Is your packaging suitable for sea shipment?

Yes. We use export-standard packaging: moisture-proof film, woven bags, cartons, wooden cases, and pallets to avoid rust and damage during long-distance transportation.

2
Which countries do you ship to?

We ship to worldwide markets, including Southeast Asia, Middle East, Africa, Europe, South America, and Oceania.

3
Can you provide customs clearance documents?

Yes. We provide commercial invoice, packing list, B/L, CO, FORM E, test reports, and other documents as required.

After-Sales & Service
1
How do you handle quality complaints?

We reply within 24 hours. After confirmation, we will provide free replacement, repair, or technical support according to the situation.

2
Do you provide installation guidance?

Yes. We provide detailed installation drawings, manuals, and video guidance. Online technical support is also available.

Company & Cooperation
1
Are you a manufacturer or trading company?

We are a direct manufacturer with our own forging, machining, hot-dip galvanizing, and assembly lines.

2
How to become your distributor or agent?

We welcome regional distributors. We offer competitive prices, area protection, catalog support, and technical training. Please contact our sales team for details.

3
How can I get a quote quickly?

Send us product model, quantity, destination port, and application. We will reply with a formal quote within 2 hours.

0086 18106720952